Improve Dealership Customer Experience

Improve the Dealership Customer Experience at Your Service Department

At the end of the day, the dealership customer experience is all that matters — and this is especially true for a dealer’s service department. Because the eAdvisor tool improves service lanes’ speed and efficiency, service advisors can devote more time to customer service and customer needs. 

Build Customer Trust and Dealer Retention

The eAdvisor system automatically alerts service advisors to trouble codes, so they can easily review issues with customers. With one click, advisors can auto-generate customer-friendly vehicle reports. Customers appreciate the improved quality and speed of their experience and don’t feel like they’re being sold unnecessary services for profit.  

Improve Dealership Customer Experience
Improve Dealership Customer Experience

Create a Better Customer Experience

More often than not, service advisors are heads down in a tablet or clipboard. While they’re doing the important job of collecting information, customers are ignored. Because the eAdvisor system does not require manual data entry, service advisors can have improved automotive customer relationship management abilities.

Perform a More Efficient Multipoint Vehicle Inspection

The eAdvisor tool, once plugged into the OBD2 port, automatically turns on a vehicle’s lights to identify any bulb issues. Handsfree, the service advisor can better engage a customer as they inspect the vehicle. 

Improve Dealership Customer Experience

Contact us.

Customer Support
For dealership customer support call
(866) 484-4777 or email

Contact Sales
Please call (844) 254-4448 or

803 West Big Beaver Rd., Suite 351
Troy, Michigan 48084

(844) 254-4448

7:00am - 7:30pm (EST)

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