Enhance your check-in process with deeper insights and time savings.

With eAdvisor, service departments can prioritize customer needs, enhance the service experience, and enjoy immediate benefits.

The all-in-one wireless tool that revolutionizes your service lane.

Streamline the check-in process with our all-in-one scan tool, so the service department can focus on customers.

Don’t Just Replace your CCD-V1 tool – Upgrade.

Get deeper insights, faster check-ins, and real-time accuracy. eAdvisor gives your service lane everything you need in one powerful tool.

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Ready to Optimize your Service Lane?

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Powerful ripple effects from one simple system.

Technology that drives the service lane.

15+
Hours

per month freed for advisors

The perfect service lane check-in system.

Learn how one simple system can have a powerful ripple effect on CSI, write-up speed and gross profit.

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60%

improvement in maintenance capture rates

How eAdvisor works for you.

Vehicle Scans

Fast, accurate vehicle scanning for speedy customer check-in

Wireless Data

Real-time vehicle data transfers wirelessly

RO Transfer

Vehicle data transfers to RO with a single click

Instant Alerts

DTC and recall alerts available immediately

Reports

VS/VIP/OASIS report prints automatically

Digital Tools

Recommended maintenance menus & service contract sales tool

Hear from our customers.

“

We bought eAdvisor so our advisors could have time for conversation with the customer to understand what they need, treat them as our patron, and show them preventative maintenance. By focusing on the customer, we did see a few more upsells related to preventative maintenance – about a 10% gain.

James Cypress, Service Manager at Carl Hogan Toyota

“

The menu presentation has impacted the retail customer and created talking points. It’s appealing to invest in the customer’s experience.

Paul Wilson, Service and Parts Director at Keim Chevrolet

“

Presenting the menu to customers in writing helps – including showing open recalls. It’s definitely increased additional sales.

Marco Maldonado, Service Manager at Star Buick GMC Cadillac

“

In reception, we’ve gone from 7 minutes per car to less than 1 minute. Saves us about 2 hours a day.

Greg Shackleford, Fixed Ops Director at Bill Russell Ford Lincoln

“

You can’t do without it…It makes it easier and advisors don’t have to research when the warranty expires and if there are any recalls. By the time the advisor walks inside, they have all the info they need (VIN# and mileage) and its all correct. It saves at least 5-8 minutes per vehicle.

Richard Daniel, Fixed Ops Director of Meridian Honda

“

We have used eAdvisor for a long time and it’s freed up a lot of time for the advisor. It does more than pre-populate the print out for the advisor and customer – it increases the accuracy on the RO even for mileage and tire pressure, which impacts warranty issues.

Harvey Robinson, Service Director at Graham Toyota

“

People will actually buy (service) if you show them rather than tell them. The employees see that and use it.

David Roberts, Service Manager at Nissan of Sumter

“

It increased sales and income because it prints recommended maintenance (what was due last time, this time and next time). It [has] increased hours per RO by 30 minutes.

Danis Combs, Don Franklin Somerset Kia

“

Eadvisor’s biggest impact is that it builds service advisors’ confidence recommending service and maintenance. They share with the customer that this service is what the manufacturer and the people who built this vehicle suggest.

Jimmy Soto, Service Manager at Terry Labonte Chevy

“