10 Minutes to Highly Effective Service: SAVI is the Requirement. eAdvisor is the Solution. S1:Ep XII

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Comer – National Sales Performance Strategist In this on-demand recording you’ll learn:    Unlocking Success: Maximize Your GM Dealer Compliance Discover the secrets to General Motors SAVI compliance in this on-demand webinar! Dealers can choose between two primary tools: the basic SAVI tool and eAdvisor. Among […]

10 Minutes to Highly Effective Service: Smart Ways to Pay Advisors and Techs to Eliminate Turnover. S1: Ep XI

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Join Brian Michaels and Paige Cromer for Episode 11 of “10 Minutes to Highly Effective Service: Smart Strategies to Compensate Advisors and Techs While Reducing Turnover.” In this episode, we’ll explore why many advisors and techs feel uncomfortable in “sales” […]

10 Minutes to Highly Effective Service: The Holy Grail – Selling Service Contracts via the Service Drive. S1: Ep X

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist In this episode, Brian and Paige will show you how to seamlessly integrate service contract discussions into your customer interactions, using eAdvisor to automatically generate quotes. Learn proven strategies to empower your service advisors, build customer trust, and effortlessly transition […]

10 Minutes to Highly Effective Service: Organizing Your ASR Presentations in Service. S1: Ep IX

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Join Brian and Paige as they walk through best practices for presenting service. In this episode, we’ll walk you through our three-tier approach to presenting ASRs, designed to position your service advisor as a trusted resource for your customers. With […]

10 Minutes to Highly Effective Service: Merchandising in Your Service Lane – The Times Square of Your Dealership. S1: Ep VIII

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Discover how your dealership’s Service Lane serves as the hub where all major departments intersect. This unique opportunity allows you to deliver impactful messaging to most of your current customers. In episode eight, Brian and Paige will explore proven strategies […]

10 Minutes to Highly Effective Service: All-Star Show Lightning Round – Ideas, Tips and Strategies. S1: Ep VII

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist We’ve officially hit the midpoint of our season, so we’re excited to share some All-Star Ideas, Tips, and Strategies that Paige and I have gathered from our decades of experience in the Fixed Ops Biz. Here’s a sneak peek at […]

10 Minutes to Highly Effective Service: What’s the Rush? The Importance of Time Well Spent. S1: Ep VI

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist In this episode, Brian and Paige reveal powerful strategies to improve your service lane operations.   During the episode, you’ll discover: If you’re already an eAdviser customer, thank you! Please share your experience with fellow dealers. If you’re not yet using […]

10 Minutes to Highly Effective Service: Maintenance Pricing – More Important Than You May Realize. S1: Ep V

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist In this episode, Brian and Paige will delve into the critical aspects of pricing and advertising maintenance services, highlighting their pivotal role in shaping your customers’ perceptions of your competitiveness in the market.  During the episode, you’ll discover: If you’re […]

10 Minutes to Highly Effective Service: Effective in F&I. Effective in the Lane. S1: Ep III

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Comer – National Sales Performance Strategist In this on-demand recording, you’ll learn:  • Essential strategies like menu selling for tailored product recommendations • Consistent process execution for a seamless customer experience, and • Quality control measures to ensure top-notch service and lasting customer loyalty. If you’re […]

10 Minutes to Highly Effective Service: What Happens in the Lane Does Not Stay in the Lane. S1: Ep II

eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Comer – National Sales Performance Strategist In this on-demand recording you’ll learn:  The Secrets Beyond the Service Lane  In contrast to the hushed atmosphere of Vegas, your service lane plays a central role in daily interactions, where both positive and negative experiences echo among friends, relatives, […]