eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Comer – National Sales Performance Strategist
In this on-demand recording you’ll learn:
Unlocking Success: Maximize Your GM Dealer Compliance
Discover the secrets to General Motors SAVI compliance in this on-demand webinar! Dealers can choose between two primary tools: the basic SAVI tool and eAdvisor. Among these, eAdvisor emerges as the superior option for enhancing operational efficiency. It is essential to recognize the significance of these tools in relation to warranty claims. eAdvisor was already a favorite among 30% of General Motors dealers before SAVI launched, and now it's skyrocketed to nearly 50%. Explore the advantages of eAdvisor and learn how to elevate your dealership's compliance game! It's time to learn essential insights that could transform your operations!
Welcome to the eAdvisor Webinar
Speakers:
- Brian Michaels, National Sales Director
- Paige Cromer, National Sales Performance Strategist
Many dealers mistakenly compare the SAVI tool with the Service Lane eAdvisor consistently correct check-in system. Since 2009, eAdvisor has been a trusted partner in the dealer service lane. Before the SAVI announcement, eAdvisor was already operating in 30% of GM dealer service lanes. After the announcement, that number jumped to almost 50%. There's a reason for this surge—let's explore why.
When the SAVI requirement was announced, our website and phones buzzed with interest from dealers eager to sign up for eAdvisor. We saw a 67% increase in our GM dealer client base. Why? Because eAdvisor had already established itself as a reliable partner, efficiently pulling vehicle data for over a decade.
- No Wi-Fi Required: One major advantage is that eAdvisor doesn't require a Wi-Fi assessment or costly upgrades, ensuring a stable and fast connection.
- Enhanced Customer Experience: By automating many tasks, service advisors focus more on the customer, leading to improved satisfaction and retention.
- Consistent Check-Ins: Similar to F&I menu systems, eAdvisor delivers a consistently correct check-in process, boosting dollars per RO and customer satisfaction.
- Fast & Reliable Connection: Vehicle data transfers to the advisor's PC within 5 to 10 seconds, bypassing the need for Wi-Fi and providing quick access to important information.
- Comprehensive Data: Along with vehicle data, advisors see alerts for open recalls, branded titles, maintenance, and service contracts.
- Vehicle Walk-Around: eAdvisor activates all exterior lights for safety checks, and our app allows advisors to capture photos and videos during inspections.
- Automatic Maintenance Menus: Maintenance reports print automatically for each vehicle, increasing additional sales and revenue.
Enhancing Customer Engagement and Trust
Dealers often ask about our tool's speed and reliability. Unlike other systems that rely on Wi-Fi, eAdvisor connects directly to the advisor's PC, ensuring a swift and accurate data transfer. Our "light show" feature makes vehicle walk-arounds engaging for customers, building rapport and trust.
Maintenance menus are generated automatically from OEM recommendations, tailored for each vehicle's specifics. Advisors gain confidence selling these OEM-endorsed recommendations, boosting productivity and customer satisfaction.
If you're already an eAdvisor customer, thank you! Please share your experience with fellow dealers. If you're not yet using the most advanced service lane tool available, contact us today to schedule your demo. You'll be glad you did!
