NADA 2026 in Las Vegas was a big week for the industry, and Service Lane eAdvisor showed up strong. We spent the show talking with dealers about one thing that matters everywhere right now: clear, simple service communication. From status updates to approvals, we highlighted how the right workflow keeps customers informed, reduces phone tag, […]
The NADA Show in New Orleans provided an exciting platform, and Service Lane eAdvisor made waves by redefining what customer experience means for the modern dealership. With our advanced dealership technology, we demonstrated how every interaction in the service lane can be transformed into a seamless, personalized experience that builds trust and loyalty. Dealers had […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Join Brian Michaels and Paige Cromer for Episode 11 of “10 Minutes to Highly Effective Service: Smart Strategies to Compensate Advisors and Techs While Reducing Turnover.” In this episode, we’ll explore why many advisors and techs feel uncomfortable in “sales” […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist In this episode, Brian and Paige will show you how to seamlessly integrate service contract discussions into your customer interactions, using eAdvisor to automatically generate quotes. Learn proven strategies to empower your service advisors, build customer trust, and effortlessly transition […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Join Brian and Paige as they walk through best practices for presenting service. In this episode, we’ll walk you through our three-tier approach to presenting ASRs, designed to position your service advisor as a trusted resource for your customers. With […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist Discover how your dealership’s Service Lane serves as the hub where all major departments intersect. This unique opportunity allows you to deliver impactful messaging to most of your current customers. In episode eight, Brian and Paige will explore proven strategies […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist We’ve officially hit the midpoint of our season, so we’re excited to share some All-Star Ideas, Tips, and Strategies that Paige and I have gathered from our decades of experience in the Fixed Ops Biz. Here’s a sneak peek at […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Paige Cromer, National Sales Performance Strategist In this episode, Brian and Paige reveal powerful strategies to improve your service lane operations. During the episode, you’ll discover: If you’re already an eAdviser customer, thank you! Please share your experience with fellow dealers. If you’re not yet using […]
eAdvisor Speakers: Brian Michaels – National Sales Director & Lori Becker, Chief Relations Officer for TEXT2DRIVE In this episode, eAdvisor’s Brian Michaels and TEXT2DRIVE’s Chief Relations Officer, Lori Becker, unveil the secrets to using texting as a powerful tool for service and customer life-cycle marketing. In this on-demand recording, you’ll learn: If you’re already an […]
As the old service saying goes, fixed absorption will always carry the store. Read on to learn how an old F&I axiom can ensure that’s always true. “Present 100% of your products to 100% of your customers 100% of the time” is the credo F&I pros follow — at least for those living above $1,500 […]